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The Ramsey Hotel And Convention Center Pigeon Forge, Pigeon Forge

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From79US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

3230 Parkway, Pigeon Forge, Tennessee, United States of America, TN 37863

The Ramsey Hotel and Convention Center is situated in the vibrant heart of Pigeon Forge, making it an ideal destination for both leisure and business travelers. This luxurious resort features 208 spacious guest rooms and extensive event space exceeding 18,000 square feet. Guests enjoy modern amenities, a commitment to clean accommodations, and exceptional customer service, adding to its recognition as one of Pigeon Forge’s top hotels. The property is surrounded by beautiful landscaping, creating a welcoming atmosphere for visitors seeking relaxation and adventure.

Location

The Ramsey Hotel is conveniently located within walking distance of Pigeon Forge's top attractions, such as Dollywood and The Island. This prime location allows guests to easily explore local dining, shopping, and entertainment options. Additionally, the resort is only a short drive from Great Smoky Mountains National Park, further enhancing its appeal as a travel destination.

Rooms

The resort offers 206 air-conditioned rooms equipped with refrigerators and microwaves, ensuring a comfortable stay for all guests. Each room is designed for relaxation, with the option of upscale suites featuring spa baths and fireplaces. Some accommodations also provide stunning views of the surrounding area, enhancing the overall experience.

Eat & Drink

Guests can enjoy American fare and cocktails at the Cascades Lounge and Restaurant, which is known for its inviting ambiance. A complimentary hot breakfast buffet is served daily, featuring a range of delicious options, such as biscuits, gravy, scrambled eggs, and pastries. Snack enthusiasts can also indulge in fresh popcorn during movie nights held at the resort.

Leisure & Business

The resort features a 24-hour indoor heated pool and hot tub, perfect for guests wanting to relax any time of day. Recreational opportunities include a fitness center, family movie nights, and a welcoming atmosphere with outdoor seating areas armed with fire pits. Each evening, guests can enjoy complimentary popcorn while watching movies, making family bonding moments enjoyable.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Classic Queen Room
Max:
4 persons
31 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Deluxe King Room
Max:
3 persons
31 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Mini King Room
Max:
2 persons
31 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Pigeon Forge2000 ft
Airports
McGhee Tyson (TYS) 41.1 mi
Asheville Regional (AVL) 101.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Laundry
  • Welcome drink

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

3230 Parkway, Pigeon Forge, Tennessee, United States of America, TN 37863
Map view
street view
3230 Parkway, Pigeon Forge, Tennessee, United States of America, TN 37863
Nearby
Amusement & Theme Parks
Flyaway Indoor Skydiving
1300 ft
Restaurants
Cheddar's Scratch Kitchen
1200 ft
3240 Parkway
Farmhouse Sweets
600 ft
3220 Parkway
Cheddar's
1000 ft
3240 Parkway
Shoney's
1100 ft
3164 Parkway
Buzzed Bull Creamery - Pigeon Forge
1800 ft
3239 Parkway
Red Rooster Pancake House
1500 ft
3215 Parkway
Huck Finn's Catfish
2300 ft
3330 Parkway
Big Daddy's Pizzeria
2200 ft
3053 Parkway

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Great location
Clean and comfortable rooms
Inattentive service
Limited breakfast options
8.4/10
Great
Rooms
7.1
Location
9.6
Service
6.7
Dining
7.1
Guest reviews
8.4/10
based on 10 reviews
8.0
8.0/10based on 3613 reviews
Robert
United States of America, January  2025
8.6/10

I had a really nice stay at this hotel! The location is perfect, right in the heart of things, and the rooms are clean and well-kept. The service from the staff was friendly and personable. However, I wish the breakfast options were a bit more varied, and the pool could use some improvements. Overall, great value for the price!

Rooms
8.0
The rooms were clean and comfortable, featuring fresh linens and towels. I particularly liked the sleeper sofa, which added some extra space.
Service
9.0
The staff was exceptional in giving personable customer service, making me feel welcome during my stay.
Location
10.0
The hotel is centrally located, making it super convenient to access restaurants and attractions nearby, especially Dollywood.
Dining
7.0
I enjoyed the dining options, but I felt the breakfast could use more variety to cater to different tastes.
Facilities
6.0
The overall facilities were nice, but I believe the pool area needs a little more attention to be more enjoyable.
Andy
United States of America, December  2024
7.4/10

I had a pleasant stay overall. The hotel is very well-located, just off the Parkway and close to local attractions, making it easy to explore the area. The rooms were clean, though there was a slight issue with some water on the carpet. The staff was friendly and eager to help, but I think they could still improve their customer service skills. I appreciated the complimentary breakfast, although I would have loved more variety. Overall, it’s a good value for the money!

Rooms
7.0
The rooms were clean and comfortable, and had a lovely view facing the parkway. However, there was some water on the carpet that was a bit concerning.
Service
7.0
The staff was eager to greet you with southern hospitality, but I feel they could use more training to enhance their customer service.
Location
9.0
The hotel is perfectly located near many attractions, including Gatlinburg and Dollywood, which made it super convenient for sightseeing.
Dining
7.0
The breakfast was included and there were many options to choose from, though I would have loved a few more healthy choices.
Facilities
7.0
The facilities were decent, but nothing overly fancy.
Ron
United States of America, November  2024
8.2/10

The hotel is situated in a prime location, right in the heart of everything, making it easy to explore the area. The rooms are quite comfortable and come with a nice view. However, I felt the service could use some improvement as it seemed the staff were not fully trained in providing excellent customer care. Overall, it's a good value for money if you're looking to be close to the action.

Rooms
8.0
The rooms were comfortable and offered a nice view of the parkway. The cleanliness was on point, and we had fresh linens and towels.
Service
6.0
While the staff were friendly, the service felt a bit off, as if they could benefit from more extensive training in customer service.
Location
10.0
The location is absolutely perfect; it's centrally located and close to all the attractions we wanted to visit.
Dining
8.0
The dining options were quite diverse, with a good variety of healthy and comfort foods available to choose from.
Facilities
9.0
The hotel facilities were well-maintained overall, and particularly, I enjoyed the pool area.
Mitch
United States of America, November  2024
8.4/10

I had a great time at this hotel thanks to its perfect location right in the heart of Pigeon Forge, making it easy to access all the nearby attractions. The rooms were clean and comfortable, and I loved the jacuzzi tub. However, I felt that the service could use some improvement as the staff seemed a bit inattentive at times. Overall, the hotel offers a good value for money considering its amenities and comfort.

Rooms
9.0
The room was clean, comfortable, and featured a lovely view towards Pigeon Forge, plus a relaxing jacuzzi tub.
Service
6.0
The staff was friendly but could have been more attentive and customer-oriented.
Location
10.0
The location is absolutely perfect, right in central Pigeon Forge and close to everything.
Dining
7.0
Breakfast options were decent, but it would have been nice to have a few more healthy choices.
Facilities
8.0
The amenities were nice, especially the pool area which was well-kept and enjoyable.
Great location
Inattentive service
Joseph
United States of America, October  2024
7.0/10

I had a mixed experience at this hotel. The location is great, right on the parkway and close to everything, making it super convenient. The rooms were a bit outdated and cramped for one person. The service was friendly but needs some training to improve. Overall, it has potential, but there are definitely some areas that need attention.

Rooms
5.0
The room was a bit cramped for one person, and it felt outdated. I expected more from them in terms of cleanliness and fresh towels.
Service
6.0
The staff were friendly and eager to help, but they could use some training to enhance their customer service skills.
Location
10.0
The location is absolutely perfect, right on the parkway and close to stores and attractions. I loved that everything was within walking distance.
Dining
Facilities
7.0
The hotel had decent amenities, but they could definitely use some updates. The overall feel was a bit lacking in modernity.
David
United States of America, September  2024
7.6/10

I had a pleasant stay at this hotel, which features clean and comfortable rooms and a friendly staff that made me feel welcomed. The location was a definite plus, being centrally situated near attractions. However, the breakfast options could have been better, and the Wi-Fi was a bit frustrating since it wasn't included in the stay. Overall, it was a great value for money considering the amenities offered.

Rooms
8.0
The rooms were clean and comfortable, with fresh paint and new mattresses. I especially appreciated the view from my room.
Service
7.0
The staff was very friendly and eager to greet you with Southern hospitality. However, they could have been more oriented in customer service.
Location
9.0
The hotel is centrally located, making it convenient to get to all attractions. It’s closer to the Dollywood end, which I liked.
Dining
6.0
The dining offered many options from healthy foods to comfort foods, but I did find the breakfast options a bit limited.
Facilities
8.0
The hotel had nice facilities, including a well-maintained pool area that I enjoyed using.
Arthur
United States of America, August  2024
7.2/10

The hotel has a great location, conveniently situated close to many attractions in the area. The rooms had comfortable amenities, but I was disappointed that they weren't cleaned adequately during my stay. The staff was friendly and eager to help, although there are areas for improvement in customer service training. Overall, it was a decent experience, but some aspects need attention.

Rooms
6.0
The rooms were comfortable, but I found it a bit lacking in terms of cleanliness, as they only dropped off towels and didn't do a full clean during my stay.
Service
7.0
The staff greeted us with southern hospitality, but the overall service could use some improvement in customer service training.
Location
9.0
The location is fantastic, right in the center of everything and very close to multiple attractions we wanted to visit.
Dining
Facilities
7.0
The hotel had decent facilities, but nothing stood out as exceptional.
Steve
United States of America, August  2024
7.8/10

I had a pretty good stay at the hotel. The location was perfect, right in the center of Pigeon Forge, making it easy to access everything we wanted to explore. The rooms were clean and modern, though a little cramped for my liking. The staff was friendly, but I felt they could improve their customer service a bit. Overall, for the price, it offered good value, but there's room for enhancement in a few areas.

Rooms
7.0
The rooms were clean and modern, but a bit cramped for comfort.
Service
6.0
The staff was friendly, but they could use more training in customer service.
Location
10.0
The hotel is in the center of Pigeon Forge, close to everything we wanted to get to.
Dining
7.0
The dining options were decent, but I expected a bit more variety.
Facilities
7.0
The facilities were alright, well-maintained but nothing extraordinary.
Edward
United States of America, August  2024
8.8/10

The hotel is situated in a fantastic location, right near numerous attractions in a nice area. The staff were friendly and eager to help, but the service could use some improvement in terms of training. The rooms were not cleaned thoroughly, which was disappointing. Overall, it's a decent place to stay, especially for exploring the area, but the value could be better with more attentive service.

Rooms
5.0
The rooms had two queen beds, but they didn't get cleaned properly during my stay, which was a letdown.
Service
6.0
The staff greeted us with southern hospitality, but their customer service skills need some training to enhance the experience.
Location
9.0
The location was perfect, close to many attractions and activities. It was very convenient for exploring the area.
Dining
8.0
The dining options were varied, and I enjoyed the free popcorn. There were plenty of choices available for everyone in the group.
Facilities
7.0
The facilities were decent, but they could use some updates to feel more modern and welcoming.
Edward
United States of America, July  2024
8.0/10

The hotel is ideally located near all the major attractions, making it super convenient for exploring the area. I found the rooms to be clean and well-kept, adding to the overall positive experience. The service was friendly, but it felt like there could have been a bit more attention to customer care at times. The amenities were decent, but nothing luxurious. Overall, it offers great value for money considering the comfort and location.

Rooms
8.0
The rooms were clean, well-kept, and comfortable, which made my stay enjoyable.
Service
7.0
The service was friendly, but I felt they could have been more attentive to customer needs.
Location
10.0
The hotel's location is absolutely perfect, centrally situated near all attractions.
Dining
Facilities
7.0
The amenities were satisfactory, but they didn't feel luxurious or particularly standout.
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Rooms and Guests2 Guests, 1 Room